Contact Us

You can email ShortFlix support at [email protected] for help with playback issues, site bugs, content corrections, account access, policy questions, or copyright requests.

Please include the page/clip URL and a clear description of the issue so we can respond faster.

Your reports help us keep ShortFlix stable, accurate, and safe for everyone.

How to contact ShortFlix

You can reach us by email at [email protected].

We review all requests carefully, and response time may vary depending on the issue and details provided.

What you can contact us about

ShortFlix welcomes messages that help viewers enjoy movie short videos smoothly and understand how the site works. You can contact us for:

Playback and video issues

Examples include:

  • Video not loading or stuck buffering
  • Audio out of sync
  • Player controls not working
  • Clips showing the wrong content

Site behavior and technical bugs

Report issues such as:

  • Slow loading, errors, or broken pages
  • Search not returning relevant results
  • Broken buttons or navigation
  • Layout problems on mobile or desktop

Content page corrections

If you notice incorrect or confusing information, you can request a fix for:

  • Wrong title or mislabeled genre
  • Incorrect description or tags
  • Broken links or missing sections

Account and access help (if available)

If ShortFlix offers account features and you cannot access them, contact us with context so we can guide you.

Policy questions and clarifications

If you have questions about our Privacy Policy or Terms of Use, email us with the page name and the part you want clarified.

Safety and abuse reports

Report spam, misleading pages, suspicious links, or harmful behavior. Your reports help keep ShortFlix safe for everyone.

Copyright and rights holder requests

ShortFlix respects intellectual property rights.

If you believe content on ShortFlix infringes your rights, you can request a review or removal by contacting us.

What to include for faster support

To help us respond quickly, please include:

  • Request type in the subject line
  • Exact URL of the page or clip
  • What happened and what you expected
  • When it occurred (date/time and time zone if relevant)

Technical issues

If reporting playback or site errors, include:

  • Device type and operating system
  • Browser name and version
  • Network type (Wi-Fi or mobile data)
  • Whether the issue occurs on other devices or networks
  • Screenshots or short screen recording if available

Incorrect page information

Include:

  • Page URL
  • What needs to be corrected
  • Supporting links or context

Copyright requests

To review rights requests responsibly, include:

  • Your name and organization (if applicable)
  • Proof of ownership or authorization
  • Direct URLs to the content
  • The action you want (review, correction, or removal)

Send copyright requests to: [email protected]

Thank you for helping improve ShortFlix

Every report, correction, and suggestion helps us keep ShortFlix more stable, accurate, and easier to use.

If something interrupts your viewing experience, email us with the details and we will review your request and take appropriate steps.

Support email: [email protected]